Terms & Conditions
Welcome to The MotoCure! By subscribing to or using our services, you agree to the following terms:
1. Service Scope
Effortless car care with 24 days of low-pressure washing every month with individual microfiber cloth asssigned for your car only - plus a monthly round of interior vacuuming and dashboard cleaning.
Enjoy the added perks of occasional full-body foam washes, dashboard and tyre polishing as per your selected plan to keep your car gleaming.
2. Service Area
Currently available in select residential societies around Dhanori, Pune Area only.
3. Payment Terms
Payments are to be made as per selected plans in advance via UPI or online payment gateway.
Failure to pay on time may result in service suspension.
4. Cancellation & Refund
We aim for 100% customer satisfaction. If you are unsatisfied, here’s how refunds work:
i) Cancellation Before Service Start: Full refund if cancelled before the service begins.
ii) Cancellation After Service Start: Prorated refund for remaining unused days (excluding Sundays/holidays).
iii) Refunds processed within 5–7 business days.
5. How to Cancel or Pause
WhatsApp or email us 24 hours in advance.
Paused services can resume at any time during the billing cycle.
6. Service Activation & Delivery Timeline
i)Service begins within 2–3 days after payment confirmation.
ii) Cleaning is scheduled 6 days a week, with off-days on Sundays and major public holidays.
iii) Our team works between 5 AM – 9 AM and 8 PM - 12 PM with flexibility based on society rules.
7. Limitation of Liability
i) We are not responsible for indirect or incidental damages from use or failure of service.
ii) Pre-existing damage to the vehicle
iii)Damage due to manufacturer defects
Any restrictions by society .
7. Governing Law
This agreement is governed by the laws of India. Disputes will be subject to jurisdiction of Pune courts.